Privacy and Your Information.

Scope of This Policy

This Privacy Policy applies to information Neutral Home Digital (“NHD,” “we,” “us” or “our”) handles in connection with this website, NHD digital-product purchases and direct customer-support communications.

Payhip, payment processors, social platforms and other third-party services operate under their own privacy notices. This policy describes NHD's practices and does not replace those third-party notices.

Information We May Receive

The information involved depends on how you interact with NHD:

• Purchase and order information: your name, email address, product purchased, order or receipt details, payment status and information needed to provide download access or purchase support.
• Support communications: the information you choose to include when you email us, such as your purchase email, receipt number, device information and a description of the issue.
• Website and technical information: essential hosting or security data that may include IP address, browser and device type, referring page, requested pages, date and time, and diagnostic information.
• External-platform interactions: information made available when you interact with NHD through Payhip or social-media platforms, according to your settings and those platforms' policies.

How We Use Information

We may use information to:

• Provide access to purchased digital products and related receipts.
• Verify purchases and respond to download, file or product questions.
• Review duplicate charges, refund requests or other purchase concerns.
• Maintain business, transaction and support records.
• Protect the website, customers and NHD from fraud, misuse or security threats.
• Understand and improve website performance when measurement tools are enabled.
• Meet legal, tax, accounting or regulatory obligations.

Where applicable law requires a legal basis, processing may be necessary to perform a purchase contract, comply with a legal obligation, pursue legitimate business interests or act with your consent.

Payhip, Payments and Service Providers

NHD uses Payhip as the checkout and digital-delivery platform. Payhip and the payment processor selected at checkout may process information required to complete the transaction, prevent fraud and deliver the product.

NHD does not receive or store your complete payment-card number. Payment providers independently control how payment credentials are processed. Review the Payhip Privacy & Cookies Policy and the privacy notice of the payment provider shown during checkout for additional information.

NHD may also rely on website-hosting, email and technology providers to operate the website and respond to support requests. They may process limited information only as needed to provide their services or comply with law.

Cookies and Analytics

Essential cookies or similar technologies may be used by the website-hosting provider for security, authentication, traffic management and basic operation.

NHD uses Google Analytics to understand aggregate website traffic, referrals, page views and interactions. Google Analytics may process information such as device and browser details, approximate location, pages visited and cookie or similar identifiers. NHD does not use Google Analytics on this website for advertising. You may limit cookies through your browser or device settings, and consent choices will be provided where required by applicable law.

How Information May Be Shared

NHD may share limited information with service providers that support checkout, product delivery, payment processing, website hosting, email, security or analytics when activated. Information may also be disclosed when reasonably necessary to comply with law, protect rights and safety, investigate fraud or respond to a valid legal request.

NHD does not sell personal information. NHD does not share personal information for cross-context behavioral advertising at the effective date of this policy.

Retention and Security

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including purchase fulfillment, customer support, dispute resolution, fraud prevention, business records and legal, tax or accounting requirements. Retention periods may vary according to the type of record and applicable obligations.

NHD uses reasonable administrative and technical safeguards appropriate to the information involved. No website, email transmission, storage system or online service can be guaranteed completely secure.

Your Privacy Choices

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of or deletion of personal information, or to object to or restrict certain uses. You may also withdraw consent where processing relies on consent.

To make a privacy request, email info@mecortrends.com with the subject “NHD Privacy Request.” We may need to verify your identity and purchase information before completing a request. Certain records may be retained when required for legal, tax, fraud-prevention or transaction purposes.

International Visitors

NHD's service providers may process information in countries other than the country where you live. Privacy protections and government-access rules may differ. Where required, service providers may use recognized safeguards for international transfers.

Children's Privacy

NHD products and this website are intended for adults and are not directed to children under 13. NHD does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so the situation can be reviewed.

External Links and Social Media

The website may link to Payhip, Instagram, Facebook, Pinterest or other independent websites. NHD is not responsible for the privacy practices, security or content of third-party services. Review their notices before providing personal information.

Policy Updates and Contact

This policy may be updated as NHD's website, services or legal obligations change. The revised policy will display a new “Last updated” date. Material changes may be communicated through the website or another appropriate method.